Computing

Printing from within a Citrix Metaframe Client Software Session

From a public machine

If you are using Citrix access to statistical software on a public MAC, it is best select the Helpdesklaser from the drop down menu as your printer when printing. See below:

Once you have printed, you can then pick up your print output from the Computer Center Help Desk Laser.

Printouts are filed by day and kept for no more than 3 days beside the Help Desk printer.

FYI: Network printing is unable to differentiate public mac desktops through the Citrix interface. This applies to publicly imaged machines and those users whose desktop user accounts are name “Home”
If you have difficulty printing from your current location, you should save your current work to “My Desktop”, close your Citrix session and go to Lab 103 for assistance in printing.
You will be able to re-access your work via a new Citrix session in Lab 103
Help Desk assistants will know how to show you the printing process.
The Psychology Lab computers are specifically configured to print via the network to the lab computer.

From Personal Desktop and Laptops:

If you are printing from a printer that is directly connected to your machine, printing will not be a problem.

All other personal machines will automatically print to that User’s selected default printer.

If you use a Mac computer and your user account is called “Home” you will have difficulty printing to a network printer. Please contact the Help Desk for assistance in how to change your settings to allow you to print via the network while using Citrix.

If you have any questions, please contact the Help Desk at x7224, helpdesk@vassar.edu, or Ginny Jones at x7481 or vijones@vassar.edu

Back to Citrix Metaframe index

For additional information or to pose a question to our group, please email acs@vassar.edu

This page was last updated on 8/31/05.

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