Safe Computing

I Believe My Email Account Has Been Compromised, Now What?

If you think your account has been compromised, alert the help desk immediately and take these steps to secure your account.

Best Practices

  • Create a strong password and change it regularly. Do this for all of your other accounts too (email, bank, Banner, etc).
  • Use a modern web browser and keep it up to date. (Firefox, Chrome, Safari, Internet Explorer 8).
  • Keep your virus protection up to date.
  • Keep your operating system software up to date.
  • Never provide information about yourself or others to unknown people or websites. When people try to get this information, it's known as phishing.
  • Don't click or download things that you didn't solicit. In other words, never react to candy from strangers. Even saying no thank you (by clicking) gives them information about you.
  • Free software isn't always safe. There's plenty of great free software out there. But some free applications come with spyware and viruses.
  • Turn on the password protection setting of your screensaver.
  • Log out of web accounts when you are finished. Don't just close the window.
  • Delete unwanted/unneeded files from your computer.
  • Be aware of the sensitive nature of information you are working with.

Thank you to all those who attended our live Phishing session on Monday 9/20!  For those who were unable to attend, the presentation can be viewed here.  We would like to offer a repeat performance via Adobe Connect (live from your computer).  If you are interested in attending, please send an email to with suggested day(s) and time(s) and we will contact everyone when the meeting is scheduled.