Computing and Information Services has two conveniently located Help Desks.
The CIS main Help Desk is located in the Computer Center. Regular hours are:
8:30 AM - 5 PM
The regular hours Library Reserve / Technology Help Desk is located in the Main Library.
8:30 AM – 3:00 AM / After Hours Study Space Open
|Fri:||8:30 AM - 10:00 PM / After Hours Study Space Open Until 10:00 PM|
|Sa:||9:00 AM - 10:00 PM / After Hours Study Space Open Until 10:00 PM|
|Su:||10:00 AM – 3:00 AM / After Hours Study Space Open
If you need help, you can send an email to firstname.lastname@example.org or call x7224 and we will make sure that the appropriate person on our staff comes to your aid.
If you need training with any of the software and hardware that's commonly available on campus or if you would like guidance using your new mobile device or increasing the efficiency of your workflow, you can contact Chad at extension 7545 or email@example.com to schedule an appointment.
If you need to set up training for your entire department or any group of people contact Chad at extension 7545 or firstname.lastname@example.org to set up a time and location. It can be done in your building or he can reserve a room someplace on campus, depending on your individual needs.
Free to Vassar students, faculty, and staff, the Lynda.com learning library is filled with self-paced training videos in a wide variety of software and technology topics. Learn more about Lynda at Vassar.
To obtain or replace your Vassar ID card, visit the Card Office, located next to the CIS Help Desk in the Computing Center. You may also contact the Card Office at 845-451-3333 (x3333 from a campus phone), via email at email@example.com, or visit their site at http://card.vassar.edu/.
After graduating in May, you will have your @vassar.edu address May of the following year. Exactly one year after graduation, all emails in that account will be deleted. Click here more information on transferring your emails after graduation.
When printing on campus, choose the "Vassar" queue in the print dialogue box. You'll be asked to enter your ID number and a print job name. Visit any of the VPrint printers on campus, swipe your ID card, and retrieve your documents. The VPrint system will automatically deduct the pages from your print quota.
Instead of emailing large attachments, members of the Vassar community can upload files and share them using our VSpace system. You can access VSpace at http://vspace.vassar.edu/ and log in with your webmail username and password. Once you've uploaded files, you can share the links to them in email messages and web pages, allowing others to access them.
Wireless encryption provides a high level of assurance that only authorized users can access the network. This will allow us to ensure the security of our data as we use the wireless network on campus. We are phasing out the un-encrypted wireless SSIDs and encourage you to start using the new secure SSIDs right away.
Vassar's Computer Store employs a computer technician who can repair your Mac, including service covered by AppleCare plans. Some PC repairs can be done here on campus for a fee. Macs not covered by warranty and PC* repair fees will be charged to your department.
* If you are having a hardware issue and you have a PC, please contact your vendor or another authorized computer repair shop.
You may reset your password yourself by visiting Control Panel and filling in the appropriate information. This service will reset passwords for the following accounts:
If you do not know your previous login name or password, or you require a password reset for a service not mentioned here, please contact the Help Desk at firstname.lastname@example.org or extension 7224.
We have anti-virus software available for both Mac OS and Windows computers.
Every floor of each residence hall is equipped with at least one hallway phone for free on-campus and local calls. In-room telephone service is no longer provided. Pre-paid calling cards may be purchased, for long-distance calls, at the Vassar College Bookstore.
Dial-tones will still be available in the all apartment housing. Students must provide their own phone. Local calls are free. Long-distance calls require a calling card.