Computing and Information Services has two conveniently located Help Desks.
The Help Desk, located in the Computer Center has regular operating hours of Monday - Friday from 8:30 AM - 5 PM.
The CIS Library Help Desk is located in the Main Library and keeps longer hours to accomodate student class and study schedule.
Typical hours are:
Monday - Thursday from 9 AM - 11 PM
Friday from 9 AM - 5 PM
Saturday from 12 PM - 6 PM
Sunday from 12 PM - 11 PM
but may vary during breaks, finals and study week.
If you need help, you can send an email to helpdesk@vassar.edu or call x7224 and we will make sure that the appropriate person on our staff comes to your aid.
Our technology trainer, Chad Fust, is here to help! Need training with any of the software and hardware that's commonly available on campus? Contact Chad to set up an appointment at training@vassar.edu or x7545.
Chad will also be seated at our Resident Expert table outside the Computer Store in College Center on Wednesday afternoons when school is in session. Stop by for some tech talk and free popcorn.
Click here for more information.
Computing and Information Services maintains a variety of public access labs throughout the campus. All lab machines are refreshed every night. All data on the machine will be erased. Be sure to bring a memory stick or save your files to VSpace.
VCard is your Vassar ID Card and grants access to the following resources:
VCash is a prepaid debit account on your VCard which has applications both on and off campus. VCash is separate and distinct from meal plan or declining balance accounts.
You can add funds at either of the two value transfer stations on campus (AC/DC and Main Building), online with a credit or debit card, or in person at the card office, located in the Computer Center. At the card office, the only method for adding funds is via "Charge Home".
The Copy Center
The campus copy center offers color printing and copying services at reasonable rates. Click here to visit the copy center website.
The Convenience of VPrint Meets The Power of Color
A color VPrint Station is now available for public use . The printer is located in the library by the Help Desk. To print in color, you must print to a different print queue than the Vassar queue you print to now for VPrint. Color prints will cost .15 a page, .14 per side for double-sided. Public computers in the library will be equipped with the appropriate drivers.
Visit the Help Desk or download the anti-virus software here:
The Media Cloisters
Media Cloisters is a do-it-yourself media production facility, with expert help available. All Vassar students, faculty, and community members may come here to work on video, audio, web and graphic design projects.
The Digital Media Lab
The DML has advanced Macintosh's with flat panel monitors and CD/DVD burners; Windows systems along with flatbed scanners with transparency adaptors, Graphics Tablets and 5 - 3 button mice. The DML has regular semester hours of M-F 8:30 AM - 5 PM.
Our Technology Trainer has office hours at the DML during the semester on Wednesday mornings from 10 AM - 12 PM or by appointment training@vassar.edu.Media Resources is located in the lower level of New England building where we offer a variety of services including media duplication and transfer. Costs range in price from $3 - $10 per transfer or duplication, depending on the service and media.
The campus copy center, located in Main Building, offers color printing and copying services ranging in price from .03 - .35 per copy, depending on volume, size and color of the copies.
Vassar's Computer Store carries an array of software, peripherals, electronics, and accessories. The Store is located in College Center, opposite the Kiosk.
Phone: 845-437-7252
Fax: 845-437-7251
Email: computerstore@vassar.edu
Hours: Mon - Fri, 9:30 AM - 4:30 PM
Vassar's Computer Store employs a computer technician who can repair your Mac*, including service covered by AppleCare plans.
Please visit the Computer Store, located across from the Kiosk in College Center.
Phone: 845-437-7252
Fax: 845-437-7251
Email: computerstore@vassar.edu
Hours: Mon - Fri, 9:30 AM - 4:30 PM
Click here for more information.
* If you are having a hardware issue and you have a PC, please contact your vendor or another authorized computer repair shop.
You may reset your password yourself by visiting Control Panel and filling in the appropriate information. This service will reset passwords for the following accounts:
If you do not know your previous login name or password, or you require a password reset for a service not mentioned here, please contact the Help Desk at helpdesk@vassar.edu or extension 7224.
Media Resources is located in the lower level of New England building where we offer a variety of Audio/Visual equipment and support for classroom instruction and special events.
Vassar has a variety of software licence for Student use. A list of downloadable software is available here. Many of these require that you use your Vassar user ID and password for download.
Click here for more information.