Welcome to Vassar College telephone services provided in part by STC services. STC Services can be reached from any campus phone by dialing x4400.
STC will take requests at x4400 from the department Chair/Director or department secretary however, it is best to make your request by e-mail to billing@stcservices.com. You will need to provide the following information.
STC will activate the authorization code(s) and send them back to the chair/director or secretary for distribution to the individual user. Please allow two business days for activation. If you lose your authorization code or think it may be compromised you should immediately notify STC Services to deactivate the code. You should then request a new code.
Departments will receive both a Departmental Summary and Departmental Call Detail report each month. Reports will be distributed via e-mail on the 7th of the month and will cover a period from the 7th to the 6th. Monthly invoices will be sent to both the department secretary and the Chair/Director. Departments will have the option of designating different contacts for future bills. A sample of the Departmental Summary report is included below. Department Call Detail reports will now include records for all off-campus calls unlike previous reports where local and toll free calls were not shown.
Local ñ No Charge
Long Distance - $.25/min.
International ñ Call STC at x4400 (M-F 9AM-6PM) for rates for specific countries
| Name | Ext/PIN | Calls | Minutes | Cost |
| TELECOMMUNICATIONS | ||||
| ACCCOUNT BALANCE LINE STU | 7587 | 0 | 0.0 | 0.00 |
| BELL SOUTH SWITCH ROOM | 7101 | 0 | 0.0 | 0.00 |
| BELL SOUTH SWITCH ROOM | 4358 | 12 | 63.4 | 1.50 |
| BELLSOUTH SWITCHROOM | 7997 | 0 | 0.0 | 0.00 |
| CAMPUS COMMUNICATIONS | 5461 | 27 | 79.3 | 0.00 |
| FAX MACHINE TELECOMMUNICA | 7228 | 18 | 37.0 | 5.50 |
| GINA CARPELLOTTI | 7518 | 90 | 286.4 | 0.00 |
| JORDAN | 7014 | 0 | 0.0 | 0.00 |
| MAIN LOBBY PHONE | 4620 | 0 | 0.0 | 0.00 |
| MESSAGE CENTER | 5460 | 80 | 144.1 | 0.00 |
| MESSAGE CENTER | 5458 | 0 | 0.0 | 0.00 |
| MODEM SWITCH/BITEK | 7605 | 5 | 30.7 | 8.25 |
| STUDENT TELECOM/WALL PHON | 4984 | 0 | 0.0 | 0.00 |
| SWITCHBOARD | 4300 | 0 | 0.0 | 0.00 |
| SWITCHBOARD | 4301 | 0 | 0.0 | 0.00 |
| SWITCHROOM | 4355 | 5 | 14.8 | 4.25 |
| SWITCHROOM | 3710 | 0 | 0.0 | 0.00 |
| TELECOM MANAGER | 7700 | 82 | 707.9 | 139.25 |
| TELECOM SWB RM MODM | 8667 | 6 | 8.0 | 2.50 |
| TELECOMMUNICATIONS | 8607 | 9 | 12.0 | 3.75 |
General
The new monthly reports provide significantly more detail than previous reports. Each telephone extension and business authorization code will appear every month on the report whether or not charges have been incurred. This change was made so that departments can easily recognize and report discrepancies in personnel, authorization codes and telephone extensions assigned to the department. Charges will automatically be downloaded to your designated budget line thru the Banner system.
Some departments will find discrepancies in names, extensions, authorization code assignments, etc. To deactivate codes, remove names, or extensions from your bill please email your request to billing@stcservices.com. For charges adjustments please call the Telecommunications office at ext. 7014.
Name
The first line contains the department name. Subsequent lines are used to identify the person(s) using a telephone extension or the function of the extension (e.g, fax). Also, used to identify the individual using a business authorization code. Names will often appear more than once since many employees have a telephone extension and a business authorization code assigned to them. The field has a maximum size of 20 characters.
Ext/PIN
Each authorization code and telephone extension assigned to a department will appear each month whether or not charges have accrued. A 4 digit number with no prefix represents a telephone extension. A 4 digit number beginning with the ìXXXXî prefix represents the last 4 digits of a business authorization code. The beginning digits are stripped for security purposes. Each authorization code should only be used by one individual for maximum security.
Calls
The total number of calls made from a telephone extension with no business authorization code OR the total number of long distance calls made using a business authorization code. Local and toll free calls are included in this total but accrue no charges.
Minutes
The total number of minutes of all calls made from an extension or by using a business authorization code. Local and toll free calls are included in this total but accrue no charges.
Cost
The sum of all billable calls made from a telephone extension or by using a business authorization code.
How to request a new Authorization code for (personal calls)
Employees should call STC at x4400 and request an authorization code. You may also email your request to billings@stcservices.com. You will need to provide the ' following information.
STC will activate the authorization code and notify the individual user via email. Please allow two business days for activation.
Local numbers: no code required
Long Distance - $.0.65/min.
International numbers: Call STC at x4400 for rates to specific countries
Plus NYS & Dutchess County sales tax
Employees will receive their personal telephone invoice via email on or around the 7th of the month. You will receive a remittance slip and envelope via the regular mail. Payment instructions will be included with the monthly invoice. Payments can also be made on-line at https://www.stcservices.com/csp/stc/loginadmin.csp.
Log in with your Employee ID and your PIN number. If you lose your remittance slip send your payment to: STC Services 1275 Glenlivet Drive, Suite 310 Allentown, PA 18106. Toll Free 800-355-1081. Remember to put your ID & Customer # on face of check.
This page was last updated on 9/13/07.
telecom@vassar.edu
(845) 437-7014
John Kladis
Manager of Telecommunications
(845) 437-7700
Vassar College - Box 37
Poughkeepsie, NY 12604-0037
Monday through Friday
8:30 a.m. - 4:30 p.m.