Welcome to the Vassar College student telephone system provided in part by STC services.
To manage your account, you can visit the website at http://www.stcservices.com/ or by calling x4400 from on campus.
One telephone line is provided in each dorm room and activated before your arrival. In most rooms students will share a telephone line. There is no additional charge for receiving incoming calls or placing calls to Vassar locations with a 4-digit extension. Off-campus calls, both local and long distance, incur additional charges and require the use of a Personal Authorization Code (see below).
The Telecommunications Office is responsible for the maintenance of the telephone line up to and including the jack on the wall. Any equipment connected to the jack is the responsibility of the student.
845-451-????
Students are responsible for providing a telephone and/or answering machine. Plug your telephone into the jack labeled with an orange sticker. All student telephone numbers begin with the prefix 451 and the local area code is 845. If you cannot locate your telephone number on your wall jac, call extension 5460 from the phone in your room and ask the attendant to tell you the number from which you are calling.
A printed student telephone directory will be published after classes begin. Information contained in the directory includes both student campus and home addresses as well as phone numbers. This information is considered public directory information and the switchboard can make it available to outside callers. If you wish to have your information excluded from this directory, you must notify the Office of the Registrar by the end of the second week of classes.
Vassar also has an automated voice attendant, which can automatically connect you to other students and departments by just saying a name or department. This attendant is available 24 hours per day, seven days per week. College switchboard operators are available from 8:30-5 Monday-Friday.
You can also find telephone information by using Askbanner, Vassar’s online directory.
An 8-digit Personal Authorization Code (PAC) is required to make all off-campus calls and can be used from most campus phone lines. PACs are issued and telephone-billing services are provided by STC Services. Using a PAC insures that each student is charged for only the calls they make. An itemized listing of all local and long distance calls will be sent monthly by STC to each student. For additional information about using a PAC or questions about a telephone invoice, please call STC Services at 1-888-248-1762 or x4400 from any on-campus telephone.
Telephone numbers provided by Vassar College remain the property of the college at all times. NO products or services other than authorized calling services are to be billed to Vassar telephone numbers at anytime. This restriction includes, but is not limited to Collect, Third Party Billed, 900/976/540/970 exchange numbers and any call to a telephone number that results in a charge being levied to the college that has not been authorized in advance.
Users are responsible for properly securing their PACs at all times.
Users are responsible for immediately notifying STC if they believe someone is using their PAC. STC will coordinate an investigation with Campus Security.
Charges for disputed calls will remain on the user’s account until the investigation is complete.
Service Rates (see STC brochure for additional service fees)
Monthly Service Fee
$9.00/month, only charged if student uses PAC to make calls
Local Calling Rates
$.01/minute, 24/7/365
Long Distance Calling Rates (Domestic U.S.)
$.065/minute, 24/7/365
International Calling Rates (Outside of Domestic U.S.)
Varies by country. Rates available by calling STC at x4400.
Directory Assistance
Local $.90/minute
Long Distance $1.70/minute
Telephone Restrictions
Telephone numbers provided by Vassar College remain the property of the college at all times. NO products or services are to be billed to Vassar telephone numbers at anytime. This restriction includes, but is not limited to Collect, Third Party Billed, 900/976/540/970 exchange numbers and any call to a telephone number that results in a charge being levied to the college that has not been authorized in advance.
On-campus
Dial the 4 digit extension
On-campus Operator
Dial 0.
Off-campus Local Calls
Dial 9 + 7 digits. Hear interrupted dial tone. Dial your PAC.
Long Distance Calls
Dial 9 + 1 + area code + 7 digits. Hear interrupted dial tone. Dial your PAC.
Local Directory Assistance
Dial 9 + 555-1212. Hear interrupted dial tone.
Dial your PAC. (billable)
Long Distance Directory Assistance
Dial 9 + 1 + Area Code + 555-1212. Hear interrupted dial tone.
Dial your PAC. (billable)
International Calls
Dial 9 + 011 + Country Code + City Code + number. Hear interrupted dial tone.
Dial your PAC.
Calling Cards
Dial 9 + 1 + toll free number + PAC.
3 Way Calling
Three-way calling allows you to conference yourself with two other people, either on or off campus (calling charges will be incurred).
Call Forwarding
This feature allows you to forward all of your calls to another extension on campus until you return to your room and cancel this feature.
To cancel call forwarding:
Call Transfer
This feature allows a call to be transferred to another extension.
Before contacting Telecommunications try these steps:
The Vassar Telecommunications Office is responsible for the maintenance of the telephone line up to and including the jack on the wall. Any equipment connected to the jack is the responsibility of the student.
Do not leave identifying information such as your name and phone number on your answering machine. Callers often use this information to continue the calls and pretend that they know you.
If the calls are persistent and the above does not work, try the following:
This page was last updated on 9/13/07.
telecom@vassar.edu
(845) 437-7014
John Kladis
Manager of Telecommunications
(845) 437-7700
Vassar College - Box 37
Poughkeepsie, NY 12604-0037
Monday through Friday
8:30 a.m. - 4:30 p.m.