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Computing

Vassar's NameConnector Service

The NameConnector service is a voice automated directory system. By dialing "0" you can connect to a student, faculty, staff, or department. When prompted, clearly say the first and last name of the individual or name or department. Your personal information is provided through your official Vassar records, so if you ask for yourself and it sends you to the wrong extension, you should ensure that your information appears correctly in AskBanner.

FAQs

How can I interrupt the voice to immediately connect to the name I am looking for?

What if I use a nickname?

What if the system is mispronouncing my name?

Why are some pronunciations synthesized and some are natural voice pronunciations?

What if two people have the same name?

Can I use this service from off-campus?

How can I interrupt the voice to immediately connect to the name I am looking for?

Press the * key at any time to skip the introduction or to immediately speak a command.

What if I use a nickname?

If your name is Charles and your friends call you Tiger, you can add this as an alternate name by contacting the telecom@vassar.edu or the helpdesk at x7224. Please note that most common nicknames are pre-loaded (e.g. Charles: Chuck, Charlie)

What if the system is mispronouncing my name?

Please call 845.437.7667 or x7667 from on campus and follow the instructions.

Why are some pronunciations synthesized and some are natural voice pronunciations?

New names are added to the system upon official notification. Initially, name pronunciation is generated by the computer until they are collected by Parlance and recorded into natural voice (weekly).

What if two people have the same name?

Parlance will tell a caller when there is more than one person with that name and will instruct the person to say the name with the “tiebreaker” attached: “There is more than one listing for John Doe. Please say John Doe in Finance or John Doe in Human Resources.”

Can I use this service from off-campus?

Yes, just dial 845.437.7000

 

This page was last updated on 7/19/05.