If your extension does not have a mailbox, call the Telecommunications Office ext. 7014 or email your request to telecom@vassar.edu and request the telephone technician put a mailbox on your extension. (Please allow 2 days).
Ext. 4800 is the Voice Mailbox extension on Campus. You will dial ext. 4800 & the voice will say "Welcome Mailbox", please enter your passcode. Your passcode to initially enter your Voice Mailbox will be 1234. This process will enable you to start your selfexplanatory tutorial. You will record a Passcode, Greeting & Name. Please make sure you go through the entire tutorial. You must press the (9) key to lock-in your information.
To initiate the Star*4 forwarding
Pick up the receiver and hit star* 4, 4800 and hang-up. The star *4 forwarding simply means that your phone will ring (4) times before forwarding into Voice Mail, or, if your line is busy it will immediately forward into Voice Mail and your caller will receive your greeting.
To Initiate the Star*7 forwarding
Pickup the receiver & hit star* 7 4800 & hangup. Your call will go directly to Voice Mail and you will not have the option of picking-up the calls.
NOTE: Whatever forwarding option you choose must be cancelled out before initiating another option.
CANCEL FORWARDING (depending on the forwarding selected)
Pick-up receiver, hit the #pound key and 7, or #pound key and 4 and hang-up.
Dial 4800, and enter your passcode.
Dial your extension, during your greeting hit the *star key, then enter your passcode.
or
Pick up the receiver, hit transfer button, dial 4800, when you hear recording dial *star, then the extension number you want to transfer to. When you hear the greeting you may hang up, the outside caller will go directly to that mailbox.
If you transfer a call to another extension and end up in a voicemailbox instead of returning to the original caller, DO NOT hit the transfer key, Just hit the # key on your phone four times. This will automatically return you to the origianl party.
NOTE: If you do not release the voice mail call, the phone system will think it is a 3 way call and you may record your entire conversation on the target voicemail box.
Enter your Voice Mailbox as usual, then press (6) to make your message. Now you will enter the mailbox ext. of the person you are sending the message to. Note if you dial incorrectly (hear wrong name), press the (3) key & the (9) key to cancel the message. Now record your message (following the beep). After you have finished making your recording you can
Again, you can use your playback controls that allow you to pause and you can press any key toresume. Your message will NOT be sent until you press 9 to exit.
Please Note: While listening to your messages you have the option to fast forward by hitting #, or rewind by hitting the *star key. If you chose to by-pass a mailbox greeting and leave a message, hit the (3) key.
After you have recorded your message to be sent you have several options that allow you to address the message. You can mark a message private or request a receipt of your message.
If you choose to mark a message private, your message can not be sent to anyone else in the system. If you request a receipt of your message, the next time you enter your mailbox you will be told the time and date that person heard your message.
Enter your mailbox as usual, make, give or answer a message. Then press 6 to access message addressing options: Now you may choose (1) or more of the following options:
press 2 to activate receipt, press 2 again to deactivate receipt.
press 7 to mark private, press 7 again to cancel private.
press 9 to send your recording & EXIT.
Each mailbox in the system can make 9 lists with 250 mailboxes on it. This enables you to
record a message once, and send that message to everyone's mailbox on that list.
In order to change your passcode, greeting, or name you must first dial 4800. At the prompt enter your passcode. Hit the number (8) key. The voice will say "to change your passcode press the "P" key, to change your greeting press the "G" key & to change your name press the "N" key. Make sure you press the (9) key each & every time you modify any information within your mailbox. The number (9) key is your exit key & locksin all new information.
Messages NOT played will remain for 18 days (432 hours) after which they will be deleted.
Messages PLAYED & SAVED will remain for 4 days (96 hours) after which they will be deleted.
In the event of a power outage or surge, the forwarding into Voice Mail may be cancelled. These are unfortunate & unforeseeable events. You must check your mailbox to ensure that the forwarding to the 4800 ext. is working properly.
If you have changed your extension and need to access the voicemail box, you must first notify the Telecom Office ext. 7014 and make a request to change the existing passcode. You may then modify the mailbox by using the (8) key for user options. You must press (9) to lock-in each change.
(updated.05/05)
This page was last updated on 7/19/05.
telecom@vassar.edu
(845) 437-7014
John Kladis
Manager of Telecommunications
(845) 437-7700
Vassar College - Box 37
Poughkeepsie, NY 12604-0037
Monday through Friday
8:30 a.m. - 4:30 p.m.