Vassar Mobile Support
Stay connected to the Vassar community from the palm of your hand with Vassar Mobile, the official app of Vassar College. Select your customized experience whether you’re a prospective student, current student or faculty/employee, and enjoy a variety of features including news and notifications, event and academic calendars, campus map, dining, laundry view, and more.
If you need technical support, please contact the CIS Service Desk at email@example.com or (845) 437-7224.
Frequently Asked Questions
Something isn't working right, what can I do?
If you ever have trouble with the mobile app, here are a few simple things you can try.
- Fully close the app.
- Most smartphones allow apps to run in the background and that could prevent an update or refresh.
- Reset the app.
- Tap the profile icon in the upper right, tap SETTINGS and tap RESET THIS APP. This is like clearing your browser cache.
- Try removing and reinstalling the app.
Does Vassar Mobile collect my personal information?
No. The Vassar Mobile app does not collect or store any personal information or location data. If you choose to login to any of the tools provided via the Vassar Mobile app, you are logging into the same service you would on your desktop or mobile browser (http://one.vassar.edu). For information about how Vassar College services use personal information, read our responsible use policy.
If you choose to enable location services on the map embedded in the app you're sharing your location with Google Maps the same as you would when using Google Maps on your mobile device. For information about how Google uses location data, read google's privacy terms.
What happens if I disable Location Services?
When you open Vassar Mobile for the first time, it will ask for permission to use Location Services. If you disable Location Services, the various maps throughout Vassar Mobile will not be able to find your current location to help you navigate. If you want to change your Location Services permission settings, you can do so at any time through your devices' privacy settings for Vassar Mobile.
Is Vassar Mobile a contact tracing app?
No. Vassar Mobile is not designed to do contact tracing and exposure notification for COVID-19.
Is Vassar using contact tracing technology?
Vassar College is working with SafePaths to deliver contact tracing technology to the community. The technology we plan to use will be opt-in, will collect location data on your device ONLY, and share that data, only if you chose to, with Health Service in the event you have tested postive for COVID-19. We expect this technology to be avaiable for opt-in by mid-September whenmore information will be provided.